Privacy Policy

1. Who We Are

This Privacy Policy applies to NOLD EOOD, a company registered in Sofia, Bulgaria with UIC BG205435275, operating Samples Privé Club. We are the data controller for the personal data collected through this platform.

2. What Data We Collect

We collect the following types of personal data:

• Identity data: full name, email address, phone number
• Profile data: country, city, age range, gender, preferred categories, sizing, favourite brands
• Referral data: referral codes used and generated, referral counts
• Usage data: collection views, clicks, favourited items
• Communication data: messages submitted via contact forms

3. How We Use Your Data

We use your data to:

• Review and process your membership application
• Provide access to private sample sales relevant to your profile
• Send early access notifications and sale alerts (with your consent)
• Manage the referral programme and tier rewards
• Improve the platform and personalise your experience
• Comply with legal obligations

4. Legal Basis for Processing

We process your data on the basis of: (a) your consent where explicitly given; (b) the performance of a contract (your membership); and (c) our legitimate interests in operating and improving the platform. You may withdraw consent at any time by contacting us.

5. Data Sharing

We do not sell your personal data to third parties. We may share limited data with brands only where necessary to facilitate your access to a private sale (e.g. verifying eligibility). We use trusted third-party service providers (such as cloud infrastructure and email services) who process data on our behalf under appropriate data processing agreements.

6. Data Retention

We retain your personal data for as long as your membership is active or as required by law. If your application is declined or your membership is terminated, we may retain minimal records for up to 2 years for audit and fraud prevention purposes.

7. Your Rights

Under the EU GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict processing
• Data portability
• Lodge a complaint with the Bulgarian Commission for Personal Data Protection (cpdp.bg)

To exercise any of these rights, please contact us through our website.

8. Cookies

We use essential cookies to keep you signed in and operate the platform. We do not use advertising or tracking cookies. By using the platform you consent to necessary cookies being set.

9. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no internet transmission is entirely secure and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify members of material changes. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related queries or to exercise your rights, please contact NOLD EOOD via the contact form on our website, or reach our contact person Boryana Uzunova at +359 897 976 070. NOLD EOOD is registered in Sofia, Bulgaria.